Resources
Guides for people running NetSuite. Each one is a question we actually get asked, answered properly enough that you could do it yourself.
That’s on purpose. We’d rather you fixed something in an afternoon than paid us to fix it in a week.
Querying NetSuite, and asking an AI to do it for you
Organized by what you saw rather than by feature. The errors whose messages name nothing near the real cause, and the worse ones that don’t error at all and just hand you a wrong number.
Connecting Claude or ChatGPT to NetSuite
A twenty-minute setup when it works. When it doesn’t, the fix is usually a checkbox on the integration record nobody mentioned. Includes the “code: Field required” callback error, in the order worth trying.
Getting reliable answers out of the NetSuite MCP
Two unrelated things cause most of the wrong numbers. One is permissions, one is where the filtering happened. Both produce answers that look completely normal.
NetSuite MCP Apps, and why yours might come up empty
The panels that make you pick a subsidiary instead of describing it. We ran them in two AI clients on the same account and got different results, including one that works in ChatGPT and shows an empty box in Claude. Test yours before you plan around them.
Building custom tools and MCP Apps for NetSuite
When the standard tools don’t cover it. What a custom tool needs, the four modules you can’t use in one, the 2026.1 migration with no symptom, and how to give a tool an interactive UI. Including why hidden isn’t access control.
Running NetSuite
Setting up positive pay in NetSuite
Your bank or your auditor asked for positive pay and nobody can find how to do it. What the file has to contain, how to get it out of Electronic Bank Payments, and the parts that catch people.
Triaging a stalled NetSuite implementation
The go-live moved twice, the consultants have gone quiet, and nobody can say what state the account is in. What to check and in what order, before you decide whether to restart, replace or repair.
A month-end close checklist for NetSuite
Written by somebody who has closed the books, not by a developer who read about it. The sequence, the reconciliations, and the things that only go wrong once a quarter.
Reconciling marketplace settlements
Amazon, Walmart and Michaels pay in batches that don’t match your orders. How to reconcile to the penny without keying payments by hand. This is the problem behind both of our client testimonials.
Do you actually need serialized inventory?
Serialized inventory carries real cost and complexity. Most companies asking for it want to know which unit went to which customer, which is a much smaller problem. A decision guide, and what to do either way.
NetSuite updates twice a year whether you’re ready or not. What to review before each release, what usually breaks, and how to test without guessing.
Something here nearly right but not quite? The first hour is free. Bring us your version of the problem and we’ll spend an hour on it with you.